Sales
Turn chats into deals.
- Pipelines with your own stages and drag-and-drop
- Every deal one click from its WhatsApp thread
- Contact hub with tags, custom fields, and CSV import
Built on the official API
Powered by Meta's WhatsApp Cloud API.
Your data stays yours
Bring your own AI keys, keep your contacts private.
Fast to set up
Connect a number and start replying today.
What it replaces
Stop stitching an inbox, a spreadsheet, and a broadcast tool together.
Turn chats into deals.
Answer as a team.
Reach the right people.
Features
One workspace for conversations, campaigns, and follow-ups — so your team spends time on customers, not on tools.
Every WhatsApp chat in one place. Assign conversations to teammates, leave private notes, and reply together without passing a phone around.
Send approved template messages to a segment in a few clicks, then watch delivered, read, and reply counts update in real time.
Trigger instant replies and follow-ups on keywords, new contacts, or a first message — so no one waits and nothing slips.
Build menu-driven flows that greet customers, answer common questions, and route them to the right person automatically.
Tag contacts, add custom fields, and move deals through stages so you always know who to follow up with next.
Draft on-brand replies and auto-answer FAQs using your own OpenAI or Anthropic key. No per-seat AI fees, your data stays yours.
Product tour
How it works
From connecting your number to closing your first deal — no engineers required.
Link your WhatsApp Business number through the official Meta Cloud API. Paste your credentials in Settings and you're live in minutes.
Import a spreadsheet or let Wapaal capture contacts automatically as people message you. Tag and organize them as you go.
Set up instant replies, build a chat flow, and schedule broadcasts to the right segments — all from one screen.
Work the shared inbox together, track deals through your pipeline, and turn conversations into customers.
How it works
Paste your Meta phone number ID and access token. Any approved WhatsApp Business API provider works.
Import a CSV or let incoming messages build your contact list automatically.
Work the inbox, launch approved broadcasts, and watch conversations turn into deals.
Where to run it
Your data stays in your own Supabase project. Deploy with Hostinger Managed Node.js or run the open-source app yourself.
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Pricing
No tiers, no add-ons, no per-feature upsells. Just one plan with the whole toolkit.
Billed monthly. Cancel anytime.
Get startedFAQ
Wapaal is a WhatsApp CRM for teams. It brings your WhatsApp conversations, contacts, broadcasts, and automations into one shared workspace, so your whole team can reply faster and keep every deal moving.
Wapaal uses the official WhatsApp Cloud API from Meta. You connect your WhatsApp Business number by entering your credentials in Settings, then paste the webhook URL into your Meta app. There's a step-by-step guide inside the app.
Yes. That's the point of a shared inbox. Invite your teammates, assign conversations, and everyone works from the same number without logging in and out of a single phone.
Yes. Pick an approved WhatsApp template, choose your audience, personalize the variables, and send. You'll see delivery, read, and reply stats for every campaign.
They do. Build keyword-based automations and menu-driven chat flows to greet customers, answer FAQs, qualify leads, and route chats — no extra add-on required.
One simple plan at ₹2,999 per month with everything included, billed monthly. You can cancel anytime. WhatsApp's own conversation charges from Meta are billed separately by Meta.
Wapaal is free to use, modify, and self-host under its MIT license. You pay only for your hosting, Supabase project, and WhatsApp Business API usage.
Yes. Wapaal uses the official Meta WhatsApp Business API and works with Meta-approved providers that expose the standard Cloud API endpoints.
WhatsApp Web is a single-user client. Wapaal is a multi-user CRM with a shared inbox, assignment, contacts, pipelines, broadcasts, automations, and per-agent visibility.
You do. Contacts, conversations, deals, and automation logs live in your own Supabase project and can be exported whenever you need them.
Yes. The AI assistant drafts inbox replies and can auto-reply to inbound messages. Bring your own OpenAI or Anthropic key, which is stored encrypted and billed directly by the provider.
For agents
Explore the public API, authentication contract, and machine-readable capabilities.
Set up your shared inbox today and start every conversation on the front foot.